14bd Privacy Policy
We are committed to protecting your personal information. This policy explains what data we collect, why we collect it, and how we keep it safe.
1. Introduction
14bd ("we", "us", "our") operates the 14bd online betting and casino platform accessible at https://14bd.ws (the "Platform"). We understand that your privacy matters. This Privacy Policy describes how 14bd collects, processes, stores, and shares personal data when you visit or use the Platform, including when you register an account, make a deposit, place a bet, or contact our support team.
By using the 14bd Platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the Platform and contact [email protected] if you wish to have your data removed. This Privacy Policy applies to all users, regardless of whether they access the Platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, or any other location in Bangladesh.
This policy was last reviewed and updated in January 2026. We encourage you to review this page periodically. When significant changes are made, we will post a notice on the Platform and update the revision date above.
2. Information We Collect
We collect the following categories of personal information when you interact with the 14bd Platform:
- Identity information: your full name, date of birth, and nationality, collected at registration and during KYC verification.
- Contact information: Bangladesh mobile number and email address used to register and communicate with your account.
- Payment information: bKash wallet number, Nagad account details, Rocket number, or card details (partial, masked) used for deposits and withdrawals. 14bd does not store full card numbers or CVV codes.
- Transaction and betting history: records of deposits, withdrawals, bets placed, games played, and account balance history.
- Technical and device data: IP address, device type, operating system, browser type, session duration, pages visited, and approximate geolocation derived from IP. We do not use GPS or precise location tracking.
We only collect the minimum personal data necessary to provide and improve the Platform, comply with legal obligations, and protect the security of the service and its users. We do not collect sensitive data such as biometric data, racial or ethnic origin, or health information.
3. How We Use Your Information
14bd uses your personal data only for the purposes described below. We do not sell your personal data to any third party under any circumstances.
To register, verify, and manage your 14bd account — including authentication, password resets, and account security alerts sent to your registered Bangladesh mobile number.
To confirm you meet the 21+ age requirement and to comply with anti-money-laundering obligations. KYC documents are reviewed securely and are not used for any purpose beyond verification and legal compliance.
To process deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to process withdrawal requests to your verified payment account. Payment data is handled via encrypted, industry-standard secure channels.
To understand how users interact with the Platform, identify popular features, diagnose technical issues, and improve the overall quality of the 14bd experience for Bangladesh players.
To detect, investigate, and prevent fraud, money laundering, collusion, underage gambling, and other illegal or prohibited activity. This includes automated monitoring of betting patterns and transaction behaviour.
4. Legal Basis for Processing
14bd processes your personal data on the following legal bases, depending on the purpose of the processing:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of the contract between you and 14bd |
| KYC identity verification and age checks | Legal obligation (anti-money-laundering and responsible gaming regulations) |
| Fraud detection and security monitoring | Legitimate interests of 14bd (protecting the Platform and its users) |
| Marketing communications (where opted in) | Your consent, which may be withdrawn at any time by contacting [email protected] |
5. Sharing Your Information
14bd does not sell, rent, or trade your personal data. We share your data only with the following categories of third parties, and only to the extent necessary for the stated purpose:
- Payment processors: bKash, Nagad, Rocket, Upay, and card networks — solely to execute deposit and withdrawal transactions on your behalf.
- KYC and identity verification providers: third-party verification services used to confirm your identity and age in compliance with our responsible gaming obligations.
- Game content providers: software providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi receive minimal session-level technical data to operate games on our Platform. They do not receive your name, payment details, or contact information.
- Regulatory and law enforcement bodies: where 14bd is legally required to disclose personal data in response to a lawful request, court order, or to comply with applicable anti-money-laundering or fraud-prevention legislation.
14bd will never share your personal data with advertisers, data brokers, or unrelated third parties for commercial purposes. Any third-party service provider we work with is contractually bound to process your data only as instructed by 14bd and to maintain appropriate data security standards.
6. Cookies and Tracking Technologies
14bd uses cookies and similar technologies to operate the Platform, remember your preferences, and analyse Platform performance. A cookie is a small text file placed on your device by our Platform when you visit. Cookies do not execute programs or deliver viruses.
We use the following types of cookies on the 14bd Platform:
- Essential cookies: required for the Platform to function correctly, including session management, login state, and security tokens. These cannot be disabled without breaking core functionality.
- Performance cookies: anonymous analytics data used to understand how users navigate the Platform, which pages are most visited, and where technical errors occur. No personally identifiable information is contained in these cookies.
- Preference cookies: used to remember your language setting and display preferences so you do not need to re-configure them on each visit.
You may manage or disable non-essential cookies through your browser settings. Note that disabling certain cookies may affect your experience on the Platform. 14bd does not use third-party advertising cookies or cross-site tracking technologies.
7. Data Retention
14bd retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law or as necessary to resolve disputes and enforce agreements. Account transaction records, KYC documents, and betting history are retained for a minimum of five years from the date of the relevant transaction or the date of account closure, whichever is later, to comply with anti-money-laundering record-keeping requirements.
When personal data is no longer required for the purposes for which it was collected and the retention period has expired, 14bd will securely delete or anonymise that data. If you request account closure, your personal data will be retained for the applicable retention period and then securely destroyed, unless an ongoing legal obligation prevents deletion.
8. Your Rights
As a user of the 14bd Platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Data Rights Request" and include your registered mobile number:
- Right of access: you may request a copy of the personal data 14bd holds about you.
- Right to rectification: you may request that inaccurate or incomplete personal data be corrected or completed.
- Right to erasure: in certain circumstances you may request that your personal data be deleted, subject to our legal retention obligations.
- Right to restrict processing: you may request that we limit our processing of your personal data in certain circumstances, for example while a dispute about data accuracy is resolved.
- Right to withdraw consent: where our processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.
14bd will respond to all verified data rights requests within 30 calendar days of receipt. In cases of high complexity or volume, we may extend this period by a further 30 days and will notify you accordingly. There is no charge for making a data rights request.
9. Data Security
14bd implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include SSL/TLS encryption for all data transmitted between your device and the Platform, encrypted storage of sensitive account data at rest, strict access controls limiting data access to authorised 14bd personnel on a need-to-know basis, and regular internal security reviews.
While 14bd takes data security seriously, no method of transmission over the internet or method of electronic storage is completely secure. In the event of a data breach that is likely to result in a high risk to your rights and freedoms, 14bd will notify affected users without undue delay. You can help keep your account secure by using a strong, unique password and enabling two-factor authentication from your account settings.
10. Children and Minors
The 14bd Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from anyone under the age of 21. If you are a parent or guardian and believe that a minor in your care has registered on the Platform or provided us with personal data, please contact us immediately at [email protected]. Upon confirmation, we will delete the minor's account and all associated personal data without delay. We use age verification checks at registration to help prevent underage access.
11. Third-Party Links
The 14bd Platform may contain references to game providers and payment partners. Where third-party services are used within the Platform (for example, live dealer games powered by Evolution Gaming or Ezugi), those providers' own privacy practices apply to data processed directly by their systems. 14bd is not responsible for the privacy practices of third-party game studios or payment processors once data leaves our control and enters their systems. We encourage you to review the privacy policies of any third-party service you interact with.
12. Changes to This Privacy Policy
14bd may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or the services we offer. When we make material changes, we will post the updated policy on the Platform with a revised effective date and, where reasonably practicable, notify registered users via their registered contact details. The updated policy will take effect upon posting.
Your continued use of the 14bd Platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. If you do not agree with any change, you must stop using the Platform and may request data deletion by contacting [email protected].
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way 14bd handles your personal data, please contact our support team. We aim to respond to all written privacy enquiries within two Bangladesh Standard Time business days.
Contact email (plain text): [email protected]. Please include your registered mobile number and a brief description of your privacy concern in all correspondence so we can locate your account and respond accurately.
Ready to explore the platform? 14bd offers cricket betting, live casino, and slots — all with SSL-secured transactions and instant bKash deposits. For players aged 21 and above only.